My booking
View your Surrey Link Transport booking using your reference and the email or mobile used at the time of booking. Customers who created an account can also sign in to view recent bookings.
Find a booking
Enter your booking reference plus either your email address or mobile number.
Customer login
Use this if you created an account after booking.
Cancellation charges
Cancellation noticeCharge
More than 24 hours before pickupNo charge
12–24 hours before pickup25% of fare
6–12 hours before pickup50% of fare
Less than 6 hours / no-show100% of fare
To cancel or amend a booking, contact us and quote your booking reference. Any parking, waiting time or third-party costs already incurred may also be payable.